• J&K PUBLIC SERVICE GUARANTEE ACT-2011

Kamal Kumar

Abstract: Delivery of various public goods and services is one basic responsibility of the State. Though with expansion of the market many services are available in the private sector but some of the core services will continue to be delivered by the State only, because of the nature of such services. Those include important regulatory services for maintaining order in the society by ensuring that adequate norms of public behavior are established through Acts and Rules, which everyone has to comply with (e.g. maintaining law and order, administration of justice etc). This is also important for protecting human rights as well as allowing everyone to enjoy certain freedoms and carrying on various social and economic functions for their earning and well-being. The basket of private goods and services one receives depends on his or her exchange entitlement and, therefore, many people having inadequate income are not in a position to satisfy all their needs.