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A STUDY ON THE USERS SATISFACTION REGARDING LIBRARY COLLECTIONS PROVIDED BY THE GOVERNMENT COLLEGE LIBRARIES
Suddha Sattwa Kar, Dr. Anil Kumar Jaiswal
Abstract:
The fundamental goal of college libraries and college librarians is to meet the needs of library users. It is common to hear complaints from college library customers who are unsatisfied with library services, library collections, library staff attitude, or library infrastructure. So the main aim of the study is to find out the users satisfaction regarding library collections provided by the government college libraries. Keeping a close eye on this issue and the significant relevance of Economics discipline in today's globalised world, this survey was conducted, which is limited to library users, including librarians, normal students, and permanent teaching staff of the Economics department. The result of the study is shows that people were unsure whether to collect rare books in the ‘satisfied category' or 'undecided category'. More than half of respondents at Government College libraries were dissatisfied with the collection of referred, indexed, and peer reviewed print journals. In contrast, a sample of other reputable publications revealed the same proportion of satisfied and dissatisfied users. Most respondents were satisfied with the availability of former exam papers.