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1

  • Electronic Banking Services and Performance of Deposit Money Banks in Nigeria


Esther Eniola Ayodele, Olaleye John Olatunde PhD Rasaki Subair PhD

Abstract:
This study examined the impact of electronic banking on the performance of deposit money bank in Nigeria. Four electronic banking services were considered in the study, they include Internet Banking Services, Mobile Banking Services, ATM services and POS services. Each of these services were tested along with some monetary policy indicators which include monetary policy rate (MPR), Interest Rate (INT) and Liquidity Ratio (LR). Data for the study was obtained from CBN and Nigerian Exchange Limited (NGX Group) from Q1;2009 to Q4;2020. The ARDL method of estimation was used as the method of analysis.


1-17
2

  • "Block chain Adoption in Traditional Banking: Opportunities and Challenges"


Priya Kabra Dr. Om Prakash Mehta

Abstract:
Block chain technology, with its unique recording capabilities, is poised to render traditional clearing and settlement processes obsolete. The traditional banking undergoes a paradigm shift with technological advancements. The objectives of study are twofold: firstly, to illuminate the opportunities that block chain presents to traditional banking, and secondly, to scrutinize the utility and advantages that block chain brings to the banking sector.


18-22
3

  • A STUDY OF GLOBAL CG PRACTICES: A CRITICAL REVIEW


Dr. Satvinder Kaur

Abstract:
Corporate Governance practices are of paramount importance and this fact has been accepted by all the sectors. Realizing the significance of introducing CG practices world-wide, many researchers are exploring its need and importance. There exists substantial and continuous emerging literature relating different governance parameters


23-36
4

  • CORPORATE SOCIAL RESPONSIBILITY OF PUBLIC SECTOR BANK IN INDIA


Anchit Upadhyaya

Abstract:
Corporate Social Responsibility (CSR) is a broad concept that encompasses a wide range of activities and initiatives that businesses can undertake to improve the social and environmental impact of their operations. CSR can include things like supporting charitable causes, investing in sustainable practices, and promoting diversity and inclusion in the workforce.


37-57
5

  • EVALUATING THE EFFICIENCY OF ITSM AND AI INTEGRATION IN E-GOVERNMENT SERVICE QUALITY


Arun Karthik K Dr. Shikha Bansal

Abstract:
This study evaluates IT Service Management (ITSM) within e-Government services using the e-GovQual framework. As IT becomes increasingly integral to strategic planning and service delivery, aligning IT services with business needs and public expectations is crucial. A quantitative survey approach identifies key factors influencing e-GovQual, such as information quality, service interaction quality, and usability. Conducted in Chennai, India, the research underscores the critical role of IT in enhancing government service delivery, focusing on efficient and citizen-centric e-Government services. It highlights benefits of AI integration, including improved efficiency, accuracy, and service interaction, while addressing challenges like data privacy, ethics, and job displacement. The findings show that AI tools like chatbots and predictive analytics are well-received, enhancing efficiency and collaboration within e-Government teams. This research proposes a refined framework for evaluating e-Government service quality, offering valuable insights for policymakers and IT managers aiming to optimize e-Government services in similar contexts.\\r\\n


58-61
6

  • Digital Learning: Challenges faced by the Learners of Rural and Remote Areas of Cooch Behar District, West Bengal


Sidhartha Sankar Laha Babita Dutta

Abstract:
Digital learning or e-learning is any type of learning that is accompanied by technology or by instructional practice that makes effective use of technology. It simply means learning based on information and communication technology. This paper discusses the challenges faced by the learners of rural and remote areas and creating digital divide. For the purpose of the paper primary and secondary data has been used. For primary data researcher has collected through survey schedule and secondary data has been collected through various articles, journals and research papers by using content analysis. A digital divide refers to an economic inequality regarding access to information and communication technologies (ICT) or the gap between those who are able to access the ICT and those who are not. It has become more popular since Mid-March of 2020 due to the outbreak of the COVID-19 pandemic. This study attempts to analyse the perception of digital learning among rural and remote areas learners and the challenges faced by them. It is found from the study that digital learning is challenging due to multiple factors such as lack of technical gadgets, poor network connectivity, and electricity problems, parental literacy and student interest are other hindrances.


58-74
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